Standard shipping typically takes 3-5 business days within the continental US. Express shipping (2-day) and Next-day delivery options are available for most items. International shipping varies by location, usually 7-14 business days. All orders over $75 qualify for free standard shipping.

We offer a 30-day satisfaction guarantee on all purchases. Items must be in original condition with packaging. Simply initiate a return through your account or contact customer service. We’ll provide a prepaid shipping label, and refunds are processed within 5-7 business days after receiving the return.

Yes, we partner with certified installers nationwide. During checkout, you can select professional installation services. Prices vary based on project complexity and location. All installers are background-checked and fully insured. DIY installation guides are also available for all products.

Absolutely. All Knape & Vogt products come with a lifetime warranty against manufacturing defects. This covers material defects and mechanical failures under normal use. Commercial products carry a 10-year warranty. Registration is automatic with purchase.

Many of our storage solutions can be customized to your specifications. Custom orders typically require 2-3 weeks additional processing time. Contact our design team for detailed measurements and custom quotes. Standard size charts are available on each product page.

Yes, we offer special pricing for contractors, designers, and bulk orders exceeding $2,500. Create a business account or contact our commercial sales team for personalized quotes. Volume discounts range from 10-25% depending on order size.

We use premium materials including aircraft-grade aluminum, reinforced steel, and high-grade polymers. All materials undergo rigorous quality testing and meet or exceed industry standards. Detailed material specifications are listed on each product page.

Each product category has specific measurement guidelines available in our Resource Center. We provide detailed measuring guides, installation templates, and video tutorials. For complex installations, we recommend consulting our design team or professional installers.

Yes, we stock replacement parts for all current products and many discontinued items. Parts can be ordered through customer service or your online account. Most replacement parts ship within 24 hours and are covered under our original warranty.

Our professional design team offers free basic consultations and detailed design services for larger projects. Virtual consultations are available through video chat. For comprehensive design services, we offer packages starting at $199, which includes 3D renderings and detailed plans.